Privacy Policy
Last updated: November 1, 2024
Introduction
Team Coach ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application designed for managing trips, groups, students, and coaches.
Information We Collect
Personal Information
We collect the following types of personal information:
- Account Information: Email address and password for authentication
- User Profile: Name, role (coach, coordinator, admin), contact information
- Student Data: Names, ages, group assignments, participation records
- Medical Information: Medical notes and emergency contact information (when provided)
- Activity Data: Goals, notes, group assignments, and movement logs
Automatically Collected Information
We may automatically collect certain information about your device and usage:
- IP address and browser type
- Pages visited and actions taken within the application
- Time and date of access
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and maintain the Team Coach application functionality
- User Management: To create and manage user accounts and permissions
- Trip Organization: To organize students into groups, track participation, and manage trips
- Communication: To send important notifications about trip activities and updates
- Safety: To maintain medical notes and emergency contact information for student safety
- Analytics: To understand how users interact with our application and improve our services
Data Storage and Security
Your data is stored securely using Firebase, a Google Cloud Platform service:
- All data is encrypted in transit using SSL/TLS
- Data is stored on secure servers with access controls
- We implement authentication and authorization measures to protect your information
- Medical information and sensitive student data receive additional security protections
Data Sharing and Disclosure
We do not sell your personal information. We may share information only in the following circumstances:
- Within the Application: Information is shared with authorized coaches and coordinators within your organization based on assigned permissions
- Service Providers: With Firebase/Google Cloud Platform for hosting and data storage
- Legal Requirements: When required by law or to protect our rights and safety
- With Consent: When you explicitly authorize us to share information
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Student data and trip records may be retained for historical and record-keeping purposes.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Withdrawal: Withdraw consent for data processing
- Export: Request a copy of your data in a portable format
Children's Privacy
Team Coach is designed for use by coaches and coordinators to manage student activities. While we collect information about students (who may be minors), we expect that:
- Only authorized adults (coaches, coordinators) have direct access to the application
- Parents/guardians have provided appropriate consent for their children's participation
- Medical and sensitive information is handled with appropriate care and confidentiality
Cookies and Tracking
We use Firebase Authentication which may use cookies to maintain your login session. These are essential for the application to function properly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last updated" date at the top of this policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@teamcoach.app
GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.